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FAQs

Questions?
We have answers

Frequently Asked Questions And Answers

What Is Your Pricing?

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We charge a simple, flat hourly rate plus a booking fee. Check out your rate with our online estimate tool. Rates vary by location and reservation date. 

The clock starts when our team dispatches from our office and stops after the entire move is complete and the team returns to the dispatch office in Salem.

Is Big Lick Moving Licensed & Insured?

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Yes! We are fully licensed and our insurance far exceeds the minimum requirements! DOT #4192898 with the FMCSA

What Areas Do You Serve?

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Big Lick Moving is located in Salem, VA, and primarily services all over Roanoke and surrounding areas. We can service anyone in the state of Virginia though!

Do You Have Any Same Day Service Availability?

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We sure can! Depending on the size and complexity of the move along with our current schedule we more than likely can squeeze you in!

Do You Work On Weekends?

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We work on Saturdays and then allow our staff to have a full rest day on Sundays!

What Size Trucks Do You Use?

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Typically we use 26ft trucks for all our moves but if needed we can use a smaller truck for difficult access areas!

What Types of Move Do You Handle?

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The majority of our moves are 3 bedrooms+ but we also handle apartments, senior living and office moves.

What Type of Payments Do You Accept?

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We can accept credit cards, debit cards, checks, or cash! There is a 3% convenience fee with credit card payments.

Can We Hire Big Lick Moving Just To Load / Unload A Truck?

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You most definitely can! You call and we’ll be there for the moving help!

How Many Movers Do You Provide?

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As many as it requires to safely and effectively get the job done! Call a moving consultant today for specific details regarding your move!